Privacy Policy
Learts Privacy Policy
Effective Date: February 2025
Introduction
Learts (trading as Learts Theatre, Learts Creatives, Learts Creative Studio, and Learts Creative Cafe) values your privacy and is committed to protecting and respecting your personal data.
This Privacy Policy explains how we collect, use, and protect your personal information when you:
- Register for our art, theatre, dance, or drama classes and workshops.
- Attend sessions or events at Learts Creative Studio or Learts Creative Cafe.
- Purchase products (e.g. uniforms, creative materials, or activity packs).
- Visit our website or contact us via email, social media, or phone.
By using our website, visiting our premises, or providing personal data, you acknowledge that you have read and understood this Privacy Policy.
Who We Are & Contact Information
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
Learts
57A Railway Approach,East Grinstead. RH19 1BT
info@learts.co.uk
www.learts.co.uk
Learts is a registered company in England and Wales trading as Learts Theatre, Learts Creatives, Learts Creative Studio, and Learts Creative Cafe.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@learts.co.uk.
Information We Collect
We may collect and process the following personal information:
- Details you provide when registering for classes or completing our online booking forms, such as:
- Parent/guardian name and contact information
- Child’s name, date of birth, and school attended
- Emergency contact details
- Medical or allergy information relevant to participation
- Correspondence records if you contact us by email, phone, or in person.
- Payment and transaction details for class or workshop bookings, purchases, or café sales (processed securely via third-party payment platforms).
- Photographs and video footage taken during classes, workshops, or performances (where separate consent has been obtained).
- Attendance records for classes, workshops, or events.
- Details about your visits to our website, including IP address, browser type, and pages visited (statistical, non-identifiable data).
If you provide personal information about another person (for example, another parent or guardian), you confirm you have their consent to do so.
Medical and allergy information is shared only with relevant Learts staff or instructors to ensure the safety and wellbeing of participants.
Cookies and Website Use
We use cookies to improve your browsing experience on our website. Cookies are small files stored on your browser or computer to help us analyse traffic and remember preferences.
You can decline cookies via your browser settings, though this may affect certain site features. Unless disabled, our system will issue cookies when you visit our site.
How We Use Your Information
We use information held about you in the following ways:
- To respond to enquiries and manage bookings.
- To deliver our services, including classes, workshops, and events.
- To process payments and maintain accurate financial records.
- To provide you with information about Learts activities, classes, and events (only where you have opted in).
- To comply with legal and insurance requirements.
- To improve our services and customer experience.
- To notify you of updates, schedule changes, or policy amendments.
You can opt out of marketing communications at any time by clicking ‘unsubscribe’ on our emails or contacting info@learts.co.uk.
Storing Your Information
We store your information securely and only for as long as necessary to provide our services or meet legal obligations.
Your data may be stored on secure servers, password-protected devices, or encrypted third-party platforms used for class bookings and payments.
If you or your child no longer attend Learts activities, your data will be deleted within 12 months unless we are required by law or regulation to retain it (for example, for insurance or tax purposes).
Disclosure of Your Information
We may share your personal information with:
- Members of the Learts team (teachers, administrators, and managers) who require it to deliver our services.
- Trusted third-party providers who support our operations, such as:
- Online booking or payment processors
- Venues used for classes and performances
- IT, website, and data storage providers
All third-party partners are GDPR-compliant and process your data securely under our direction.
We may also disclose personal data:
- If required by law or court order.
- To enforce or apply our Terms & Conditions.
- To protect the rights, property, or safety of Learts, our customers, or others.
We will never sell or share your data with third parties for marketing purposes.
Your Rights
Under the UK GDPR, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (unless we are required to retain it for legal reasons).
- Withdraw consent for specific uses (e.g. marketing or photography).
- Request data portability (a copy of your data in a usable format).
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.
To exercise any of these rights, please email info@learts.co.uk.
Links to Other Websites
Our website and social media channels may contain links to other websites (for example, venues, suppliers, or partners). Please note that we are not responsible for the privacy practices or content of these third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updated versions will be published on our website, and significant changes will be notified by email.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or your personal data, please contact:
info@learts.co.uk
07309 937302
www.learts.co.uk
By continuing to use our website, booking systems, or services, you agree to this Privacy Policy.
Updated: October 2025